I have found your service to be second to none. Every repair is treated with the upmost of care and dedication. You are always keen to go the extra mile when it comes to accommodating our rather severe lead times and requests.
The supply of replacement spares has always been prompt and hassle free.
It is always a pleasure to see you when you come in to make sure everything is running smoothly.
I am writing this letter of reference for the company Label Line who have recently taken over the maintenance contract for three of my company’s sites that I look after across the UK. The service that they have provided has been very reliable and professional. They have been on site when needed and have shown the required knowledge that the personnel at these sites have a demand for when it comes to the maintenance contract.
I have used Label Line for 2 years for the repair and maintenance of our printers and have found their service to be reliable and efficient. Costs for labor and spares always seem reasonable and the package is definitely value for money.
With their proactive approach to the service they provide, I would recommend them to any prospective customers.
The efficiency with which calls are dealt with, and the speed at which the goods ordered are delivered, prompted me to try your cassette/printbox repair service and I can honestly say that, again, the “turn-around” on these – not to mention the very reasonable pricing for the repairs – is very impressive indeed!
The good solid advice you also offer is a bonus that I find extremely helpful.
The service I have received is extremely professional and courteous. We have had occasion to call them out to deal with printer issues and they have reacted swiftly and cured the problem. We have had great support from them in terms of maintenance and also, we have received basic printer maintenance training from Label Line UK for our Technical support staff.
I look forward to a long and fruitful relationship with Label Line UK.