We’ve talked a lot in our blog about how important labelling machines are for any growing business. You might be an Etsy seller working out of your back room, or run a million-pound enterprise, but you’ll always need a label printer at some point.
When you rely on your machine for your business, if it suddenly stops working your production will grind to a sudden halt. We specialise in labelling machine servicing, keeping your machine up and running for as long as you need it, so there are no nasty surprises.
Can you Service your own Label Printer?
If your business only needs a small, desk-ready label printer, you may think it’s easy to keep it running yourself. And it’s true that you’ll be able to find repair guides and video tutorials for machines from leading brands.
However, trying to make repairs or adjustments yourself is risky. You could damage a machine that was still working well, make an existing issue worse, or simply waste time doing something you aren’t qualified to do. Domestic label makers may be small, but they’re still complicated. Even if you are able to figure out your printhead from your printer engine, are you willing to order and fit new parts?
This isn’t to say that you can’t do some servicing yourself. One of the simplest things you can do to maintain your own label printer is to give it a clean every now and then. Removing dust is sometimes all that’s necessary to keep it running.
If you use an industrial label printer, or a larger one that is designed to be used regularly, trying to service it yourself will only cause you more headaches. Any time you waste trying to look for issues yourself is more downtime for your business. To keep things running smoothly you should always trust the professionals.
Professional Label Printer Servicing
Our expert maintenance and servicing team area ready and waiting to help keep your labelling machine(s) running. But what exactly does their work involve? Well, the servicing process is always similar, regardless of the client and their machines, so let’s break it down.
Servicing is conducted on a regular basis. This can be annually, quarterly, or every few months. This depends on how often the machine is being used, its age, and if it has had any faults in the past. If it’s unreliable but still working well, a more regular servicing plan may be ideal.
Service dates are set in stone well in advance so that they have minimal impact on your workflow. We work with you to choose dates/times that work best and inform you when the next service is due.
When it’s time to get to work, our engineers will arrive promptly and get straight to work. We pride ourselves in the thoroughness of our servicing, our specialists will take all the time necessary to complete the job, but without wasting a moment.
The first step is to take apart the machine so that all parts and peripherals can be inspected properly. This never takes long, as every member of our servicing team is familiar with all machines from major brands, and have the skills needed to figure out any they’re yet to encounter.
If any faults are found, or parts are starting to reach the end of their lifespan, we’ll let you know and organise replacements for you. We have a large supply of replacement parts for all brands, so will have your machine working at its best again as soon as possible.
The next step is to give the machine a thorough clean. As we mentioned earlier, cleaning is an important part of printer maintenance, and something we take very seriously. For most services, a quick clean and replacement peripherals are all that’s necessary, so this will be done and the machine reassembled in no time.
Once your labelling machine has been given a clean bill of health, our engineers will pack up and be on their way. You’ll have peace of mind that your label maker won’t let you down and can use it as much as you need to until your next service.